Premium & Credit Officer

Job Description:

An exciting opportunity is available for an experienced Premium & Credit Officer to join our team. In this role, you will manage a portfolio of clients, ensuring accurate premium calculations, timely payments, and high-quality customer service, while supporting compliance with WorkSafe legislative and policy requirements.

This position is ideal for someone with a strong background in the WorkCover industry who enjoys working in a fast-paced, client-focused environment and is passionate about delivering accurate outcomes.

Key Responsibilities

• Manage an allocated portfolio to ensure premiums are calculated accurately and collected on time
• Process new business applications in line with WorkSafe guidelines
• Respond to internal and external stakeholder queries within agreed service standards
• Maintain accurate data entry and certification records
• Ensure compliance with legislative, audit, and policy requirements
• Monitor and meet performance and policy targets
• Contribute to continuous improvement initiatives and training programs
• Support debt collection activities in line with business processes
  

About You

You will be a proactive and detail-oriented professional with the ability to manage competing priorities while delivering excellent customer service.

To be successful, you will have:

• 3–4 years’ experience in the WorkCover / Workers Compensation industry
• Strong knowledge of the Premiums Act, Premiums Order, and premium calculation processes
• Excellent communication and interpersonal skills
• Proven ability to meet deadlines and manage a portfolio autonomously
• Solid Microsoft Office skills (Word & Excel)
• Experience using WorkSafe systems such as ACCtion and VPCS (highly regarded)
• A strong commitment to compliance, privacy, and workplace safety
  

About us

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organisations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernisation, and Industry-Specific Software Solutions, DXC modernises, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC 

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. 

How to apply & our commitment to you in return

If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume. 

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time. 

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow. 

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.