Account Manager Senior (NOIDA/Mumbai)

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

 

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

We are seeking a results-driven and market-savvy Territory Account Manager to lead our POS (Point of Sale) and Kiosk solutions expansion in the India market. You will be responsible for driving revenue growth, building and nurturing long-term relationships with clients in the retail, Grocery Chain Store, CVS, Quick Service Restaurant (QSR), and Food & Beverage (F&B) sectors. The ideal candidate must bring proven sales track records, an established customer base, deep market intelligence, and strong professional sales acumen to accelerate our market penetration and achieve ambitious sales targets.

Job Description

1. Develop and execute a strategic sales plan to penetrate the India retail, QSR/F&B, and brand/grocery chain store markets, focusing on POS systems, self-service kiosks, and related hardware/software solutions.

2. Identify, prospect, and acquire new clients (including national retail chains, CVS, regional QSR brands, and F&B operators) while maintaining and expanding existing customer relationships.

3. Leverage your existing customer base in the target sectors to generate qualified leads, conduct product demonstrations, and close high-value sales deals.

4. Collaborate with the product and marketing teams to tailor solutions to local market needs (e.g., compliance with India retail standards, payment system integrations).

5. Conduct in-depth market analysis to monitor industry trends, competitor strategies (pricing, product offerings, market share), and customer pain points; provide actionable insights on existing market players, ISVs (Independent Software Vendors), SIs (System Integrators), and VARs (Value-Added Resellers) in India to shape regional sales strategy.

6. Build and manage strategic partnerships with key ISVs, SIs, and VARs in India ecosystem to expand distribution channels and drive co-selling opportunities.

7. Negotiate contracts, pricing, and service level agreements (SLAs) to ensure customer satisfaction and maximize profitability.

8. Achieve and exceed quarterly/annual sales targets for revenue, new customer acquisition, and market share growth.

9. Coordinate with the customer success team/Pre-sales engineering team to ensure seamless onboarding, implementation, and post-sales support, fostering long-term customer loyalty.

10. Closely work with marketing to represent the company at industry events, trade shows, and networking functions in India to enhance brand visibility, build industry connections and capture valuable project leads, improve leads conversion to help sales revenue growth

• Bachelors or equivalent experience; advanced degree preferred
• 5-8 years of applicable work experience
• Uses advanced domain/solutions knowledge to competitive advantage
• Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships
• Often leads others in their development; provides input to policies and practices

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.